Deposit
Limits

What a Deposit Limit Does

A deposit limit caps the total amount you can deposit into your PUND123.BET account over a set period. It is set by you, applies automatically, and cannot be exceeded — once you reach it, no further deposits are accepted until the period resets. A limit only restricts deposits; it does not lock funds already in your account.

What Counts as a “Deposit”

For the purpose of your limit, a deposit is any money you add to your account balance, by any method, before any bet is placed. The amount that counts towards your limit is the money you put in — not the number of bets you make or your winnings.

• Re-investing winnings already in your balance is not a new deposit and does not count.
• A deposit that is later reversed or refunded is removed from the running total.

Deposit Limits Apply Across Every Channel

Your limit is a single, account-wide total. Every deposit channel is counted together against the same limit — debit card, PayID and bank transfer are combined. You cannot deposit past your limit by switching from one method to another.

Periods and Reset

You can set a limit over one or more of three rolling periods:

• Daily — resets every 24 hours from when the limit took effect.
• Weekly — resets every 7 days.
• Monthly — resets every calendar month.

Where you set more than one period, the tightest applicable limit always governs. A reset restores your available headroom for the next period; it does not carry unused amounts forward.

Default, Minimum and Maximum

By default a new account has no preset deposit limit — you choose whether to set one at sign-up. You can set any limit at or above our minimum; there is no upper limit you are required to choose. We may apply an overall ceiling for risk and AML/CTF reasons, and we may impose a limit on an account where our responsible-gambling monitoring indicates it is appropriate.

Setting a Limit at Sign-Up — and the Annual Prompt

You are asked to set a deposit limit when you open your account. You may decline, but the choice is put to you deliberately.

Customers who declined to set a limit at account opening are prompted again at minimum every 12 months to review their decision. The annual prompt asks you to set a limit or confirm that you again choose not to.

Changing a Limit — the Safeguards

How a change takes effect depends on whether it tightens or relaxes your protection:

• Decreases (lowering a limit) take effect immediately. There is no waiting period to make your protection stronger.
• Increases are held for a 7-day cool-off, then require re-confirmation. A request to raise your limit does not apply straight away. It is held for 7 days, after which you must actively re-confirm it before the higher limit applies. If you do not re-confirm, your existing limit stays in place.
• Removing a limit is treated as an increase. Taking a limit off entirely is a relaxation equivalent to raising it. It is therefore subject to the same 7-day cool-off and the same re-confirmation. Without this, a customer could undo a deposit limit — a National Consumer Protection Framework (NCPF) harm-minimisation measure — with a single click. The cool-off applies to removals precisely so that protection cannot be switched off instantly.

When You Reach Your Limit

Once deposits in the current period add up to your limit, further deposit attempts are declined until the period resets. You can still place bets from any funds already in your balance, withdraw, and use all account features. We do not offer to lift the limit at the point you hit it.

Notifications

We notify you as you approach your limit and again when you reach it, so there are no surprises. You will also be reminded shortly before any pending increase or removal is due to be re-confirmed.

History and Audit Trail

Every limit you set, every change, the date it took effect, and each cool-off and re-confirmation is recorded. You can view your deposit-limit history in Account Settings → Responsible Gambling, and it also appears in your activity statements.

Deposit Limits, Activity Statements and BetStop

Deposit limits work alongside our other safeguards:

• Activity statements show your deposits against your limit, so you can see your spending in context. See Responsible wagering tools.
• BetStop — a deposit limit restricts spending on this account only. Registering with the BetStop National Self-Exclusion Register blocks deposits and betting across all licensed Australian operators at once.

If a Limit Is Not Enough — Self-Exclusion

If you find a deposit limit is not giving you the control you need, the next step is to stop betting altogether for a period. You can take a time-out or self-exclude — see Self-Exclusion. Free, confidential support is available 24/7 from Gambling Help Online on 1800 858 858 or at gamblinghelponline.org.au.